Dear Gitlab users, we enhanced the Incoming Email feature for GitLab which means that you can use the following features (in addition to "Reply by mail"): New issue by email -> https://docs.gitlab.com/ee/user/project/issues/managing_issues.html#new-issue-via-email , New merge request by email -> https://docs.gitlab.com/ee/user/project/merge_requests/index.html#create-new-merge-requests-by-email and Service Desk -> https://docs.gitlab.com/ee/user/project/service_desk.html